Compliance Is Not Optional — It's Built In.

Every system we build meets or exceeds HIPAA, TCPA, and industry security standards.

HIPAA Compliance

Full compliance with the Health Insurance Portability and Accountability Act

Encryption Standards

  • • AES-256 encryption for data at rest
  • • TLS 1.3 for all data in transit
  • • End-to-end encryption for all patient communications

Business Associate Agreement (BAA)

Executed with every client before system deployment. Defines our responsibilities as a business associate handling PHI.

Secure Storage

  • • HIPAA-compliant cloud infrastructure
  • • Regular security audits and penetration testing
  • • Automatic backup and disaster recovery
  • • Multi-factor authentication (MFA) required
TCPA & A2P Compliance

Telephone Consumer Protection Act and Application-to-Person messaging regulations

Opt-In Management

  • • Express written consent collection and storage
  • • Clear disclosure of message frequency and purpose
  • • Automatic consent timestamp logging

STOP/HELP Compliance

  • • Automatic STOP keyword processing
  • • HELP keyword auto-response with support information
  • • Immediate opt-out list updates

A2P Registration

All messaging campaigns registered with carriers. Brand verification and compliance monitoring included.

Security Infrastructure

Enterprise-grade security protocols and monitoring

Access Control

  • • Role-based access control (RBAC)
  • • Multi-factor authentication (MFA)
  • • Session timeout and auto-logout
  • • IP whitelisting available

Monitoring & Logging

  • • 24/7 security monitoring
  • • Complete audit trail logging
  • • Anomaly detection alerts
  • • Regular vulnerability scanning

Data Protection

  • • TLS 1.3 encryption in transit
  • • AES-256 encryption at rest
  • • Secure key management
  • • Data segregation by clinic

Incident Response

  • • 24-hour breach notification
  • • Incident response plan
  • • Forensic investigation capability
  • • Regular security drills
Data Retention & Deletion

Flexible retention policies that meet your compliance requirements

Retention Options

  • • Clinic-defined retention schedules
  • • Automatic archival of old records
  • • On-demand data export capabilities

Right to Deletion

Complete data deletion upon request. Secure overwrite procedures ensure data cannot be recovered.

BAA Execution Process

Business Associate Agreements executed before any PHI access

Our BAA is reviewed and updated annually by healthcare compliance attorneys. It includes:

  • • Permitted uses and disclosures of PHI
  • • Safeguards to prevent unauthorized use
  • • Breach notification procedures
  • • Subcontractor compliance requirements
  • • Data return and destruction protocols

Download Our Compliance Overview

Get a detailed PDF outlining our security practices, compliance certifications, and privacy policies.

Questions About Our Security?

Our compliance team is happy to answer any questions about our security practices.